Text Message Consent Terms

CoworkBridge service messages

With your permission, CoworkBridge LLC sends service replies about your inquiry, callback updates, and appointment confirmations or reminders after an appointment is confirmed. This program does not send marketing messages or enroll you in another business's messaging program.

Your choice to receive texts

You can opt in by checking the optional, initially unchecked text-message box on our contact form, or by giving an explicit yes after hearing the full disclosure from our AI receptionist. Providing a phone number alone does not give permission for texts. You may decline texts and still request service, a phone call, or email. Consent is not a condition of purchase.

We retain the consent source and disclosure version with the form submission, or the call record and transcript documenting verbal permission. We use these records to verify permission before sending a service text.

Verbal consent disclosure

Our receptionist asks: “CoworkBridge can send service texts about your request, such as callback updates and appointment confirmations, usually one to three messages per request. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is optional and is not a condition of purchase. Our text terms are at coworkbridge dot com slash sms dash consent and our privacy policy is at coworkbridge dot com slash privacy. May CoworkBridge text you about this request at the number we confirmed, yes or no?”

Only a clear yes after the disclosure counts. Silence, uncertainty, or a request for a phone call does not count. A later refusal or withdrawal overrides earlier permission.

Stop messages or get help

Reply STOP to stop messages from the number. Reply HELP for support, call 703-635-7632, or email michael@coworkbridge.com. A confirmation of your opt-out may be sent. After opting out, no further service texts will be sent unless you opt in again.

Frequency and cost

Message frequency varies, typically one to three messages per request. Message and data rates may apply. Delivery is subject to carrier availability; carriers are not liable for delayed or undelivered messages.

Internal owner alerts

CoworkBridge's owner may separately enroll to receive one internal alert per AI-handled call. Owner alerts have a different purpose from caller updates, and the owner's permission does not authorize texts to callers.

Services for other businesses

Messaging operated for a customer business requires that business's sender registration, approved campaign, and recipient consent. Consent to CoworkBridge's own service messages is not transferred to another business.

Privacy

Mobile numbers and text-message opt-in data are not sold or shared with third parties or affiliates for marketing or promotional purposes. Service providers may process them solely to deliver and support the requested messaging service. See our Privacy Policy and Terms of Service.