AI Front Desk
Two plans, both fully managed
Configuration, testing, monitoring, reporting, and ongoing adjustment are part of the price, not an add on.
| AI Front Desk plan | Setup fee | Monthly |
|---|
AI Front Desk Best for small businesses that need reliable call answering and lead capture. |
$497 |
$297 / mo 300 minutes included |
AI Front Desk Plus Best for businesses that need scheduling, follow up, and connected workflows. |
$997 |
$497 / mo 1,000 minutes included |
What the setup fee covers
The setup fee covers business discovery, call flow design, script development, system configuration, integration, testing, launch support, and initial optimization. Standard integrations are included where stated. Custom or restricted integrations receive a separate quote before work begins.
Usage terms
Included minutes reset each billing month and do not roll over. Additional usage is billed at $0.50 per minute. CoworkBridge will notify the customer when usage regularly exceeds the selected plan and recommend the most appropriate service level.
Transferred callsCounted, up to the moment the call transfers to your line. Time you spend on the call after the transfer is not counted.
Spam and robocallsNot counted. Calls identified as spam or automated are screened and excluded from your minutes.
Voicemail callsCounted. A caller who leaves a message with the AI Front Desk uses included minutes for the length of that message.
Partial minutesRounded up to the next whole minute per call, not per month.
Outbound follow up callsCounted on AI Front Desk Plus, which is the only plan that places outbound calls. Text and email follow up do not use call minutes.
Where AI Front Desk Plus becomes the cheaper plan
At 300 included minutes plus $0.50 per minute, AI Front Desk costs $397 at 500 minutes and $497 at 700 minutes. AI Front Desk Plus is $497 flat for 1,000 minutes. So the crossover is 700 minutes a month. Below that, the base plan plus overage is cheaper. Above it, Plus is. We watch your usage and tell you when you cross, rather than letting the overage build.
When Essential stops being the cheaper choice
Essential is $469 and includes 300 minutes. At 500 minutes you would pay $100 in additional usage, so the month comes to $569. Complete is $649, only $80 more, and it adds direct appointment booking, customer text confirmation, and another 500 included minutes. We tell you when your usage reaches that point rather than letting the overage build.
Support commitment
Critical support is available Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern Time, excluding federal holidays.
Critical booking, routing, availability, or call flow issues are acknowledged within one hour. CoworkBridge will correct the issue or place the affected function into a safe fallback within four business hours.
Outside the support window, approved fallback rules remain active. Critical reports are reviewed when the next business support window begins.
Standard script, service, scheduling, and website changes keep the two business day turnaround, handled one at a time in the order received.
